System integration
Connecting the tools you already pay for, so data stops living in silos and nobody is re-typing it between two screens.
What it covers
- API integrations between the systems you run
- Two-way syncing with conflict handling that makes sense
- Data mapping between systems that disagree
- Error handling and retries, so failures are visible
- Monitoring and alerting on the connections
- Documentation of what talks to what, and why
How it works
Map the data
We write down what each system holds, what it calls it, and where the two disagree, before writing any code.
Build the connection
Integrations built with error handling and retries, so a failure surfaces instead of silently dropping records.
Watch it
Monitoring and alerts on every connection, because an integration nobody watches is an integration nobody trusts.
Who it is for
Companies whose systems each hold part of the truth, and whose staff are the integration.
Questions we get
What if one of the systems has no API?
There is usually another route: exports, webhooks, database access or a scheduled job. Part of discovery is finding out what is actually possible before promising a connection.
What happens when an integration fails?
It surfaces. Error handling, retries and alerting are part of the build, because an integration that fails quietly is worse than no integration.
Will it break when a vendor changes their API?
Vendors do change APIs. Monitoring is how you find out on your terms rather than through a customer, and keeping connections current is part of ongoing support.