Eligibility verification
Coverage checked before the patient arrives, so the front desk is not discovering a problem while somebody stands at the window.
What it covers
- Coverage confirmed ahead of every scheduled visit
- Benefits, copay, deductible, and out-of-pocket recorded
- Plan limits and exclusions flagged to the provider
- Secondary and tertiary coverage identified
- Findings written into your system, not a side spreadsheet
- Re-verification for recurring and series visits
How it works
Work the schedule
We take tomorrow's schedule and check every appointment on it, rather than spot-checking the ones somebody remembered.
Verify and record
Coverage and benefits confirmed with the payer and written into the chart, where the desk will actually see them.
Flag the exceptions
Anything inactive, limited, or needing authorization is raised before the visit, while there is still time to act.
Who it is for
Practices absorbing denials that were avoidable at the point of scheduling.
Questions we get
When do you run the checks?
Against the upcoming schedule, so coverage is confirmed before the patient arrives rather than discovered at the window.
Where do the results end up?
Written into the chart in your own system, where the front desk will actually see them, not into a spreadsheet nobody opens.
Do you flag plans that need authorization?
Yes. Anything inactive, limited or needing prior authorization is raised before the visit, while there is still time to act.